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The Use of The Site, Legal Notice, Privacy Policy, Terms of Sales and Copyrights constitute together the General Terms and Conditions of the use of the site.

The use of the contents of this site and its components are authorized solely for information purposes. They are exclusively for private and personal use.

It is prohibited to use this site’s materials whether partially or wholly, by the means of downloading, transmission, reproductions, or any other means regardless of the manner and purpose utilized for public or commercial nature.

Upon entering this site, you acknowledge that you fully understand the existence of the General Terms and Conditions of the use of the site and the necessity of reading them prior to any use and that the use of the site constitutes your agreement to these terms and conditions.

You also acknowledge that all materials and designs and TM on this site are governed by Lebanese and International copyright laws and belong exclusively to SIOM sarl.

The brand name SIOM and the domain name and belong exclusively to the company SIOM sarl. No part of the materials on these sites may be copied or reprinted elsewhere without the prior authorization from SIOM sarl.


If you elect to engage in the activities on our site, SIOM may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information.

When ordering products or services on this site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
When you submit personal information to SIOM on this site, all this information will be treated with strict confidentiality. This information will not, under any circumstances, be transferred outside SIOM.

How Your Personal Information Is Used:

SIOM collects your information in order to record and support your participation in the activities you select. The information that you provide is used as part of our effort to keep you informed about product upgrades, special offers, and other products and services of SIOM.

Change Your Password and Personal Information:

If you are a member, you can change or correct your personal information and password by simply logging in to your account and accessing your Account Information.

You may also access and correct your personal information by e-mailing, writing, faxing, or calling SIOM at:

SIOM Orfevres
Attn: Processing Dept.
PO Box 90-1431
Jdeidet El Metn 1202 2110

Tel: +961 4 921080
Fax: +961 4 920984

Please include your name, address, and/or e-mail address when you contact us. No specific form is required to notify SIOM of changes to your account information

Import Duties And Local Taxes:

Please be aware that the recipient will be responsible for all import charges, expenses, duties and local taxes.

Sales Terms and Conditions:

All orders placed are subject to the acceptance by SIOM sarl, and are subject to SIOM’s standard terms of sales procedures. All prices are exclusive of all export fees, sales taxes, duty, VAT or any other charges at destinations unless otherwise specified by our official offer. Packing included is our export standard packing free of charge

SIOM Orfevres warrants that all goods promoted for sale on this web-site conform to its high quality standards and meet all quality description stated for them on this web-site.

Information about the goods and prices are subject to change without prior notice.

To reserve the rights of the buyer, SIOM Orfevres warrants that, in case items were out of stock, the company informs the buyer about the scheduled date of shipment of his/her order, before the final sale takes place. The buyer holds the right to refuse the shipping date and therefore to cancel the order without any obligation on his/her part.

For E-Commerce, all prices displayed are quoted in $ USD and must be paid in full, together with any applicable delivery charges before shipment can take place.

Return Policy:

No merchandise may be returned without prior authorization from SIOM sarl, and in accordance with the following conditions

• Merchandise returned in original packing.
• Transportations charges prepaid by the buyer.
• A charge of 15% is made to cover the cost of receiving, unpacking, inspecting, repacking and restocking.
• On equipment or parts returned for repairs or adjustments, transportation charges, both ways to be prepaid by the buyer.
• All items to be repaired will be quoted separately with the repair cost.

Warranty Policy:

Our Warranty is a promise of replacement under certain specific conditions. This policy applies to all SIOM’s products in normal service. This Policy does not cover a product failure resulting from accident, neglect, misuse, improper handling, improper storage and abuse of our products.

All our products are warranted under the conditions of normal use against defects in materials and workmanship for a period of one year from the date of shipment. Should any product be found to be defective for these reasons, it will be repaired or replaced free of charge.

To make a claim under this warranty concerning any problems with a product, you must first notify SIOM’s service department to describe and verify the nature of the problem. Upon authorization by our service department, you may return a failed item in original packing to us freight prepaid both ways by the buyer. The decision to repair or replace defective products will be made at the sole discretion of SIOM.

SIOM’s Liability, whether based on warranty, negligence, or other cause arising from the use or the sale of our product, shall NOT in any case exceed the cost of repair or replacement of the defective piece. Such replacement or repair shall be the sole exclusive remedy of the purchaser and in no case shall SIOM be responsible for incidental or consequential damages arising out of commercial loss.

Copyright © SIOM orfèvres. All Rights Reserved. Legal Terms & Conditions apply.

No liability is assumed for the information contained in this website. The information herein may include typographical errors, technical inaccuracies or other errors and omissions and may be changed at any time without prior notice.